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Shipping & Delivery

Shipping & Delivery
At Suzanne Code, we provide a bespoke delivery experience for our fine jewelry collections to ensure the utmost security and discretion.
Shipping Costs
United Arab Emirates: We are pleased to offer Complimentary Express Delivery for all orders within the UAE.
International Shipping: Costs for international deliveries are calculated at checkout based on the destination and the value of the piece. All international shipments are fully insured.
Concierge Handling & Delivery Timelines
Because of the significant value of our earrings, every delivery is coordinated personally by a client advisor.
- Order Cut-off Time: 2:00 PM (GST - Gulf Standard Time).
- Handling & Inspection: 1–3 business days. During this time, your piece undergoes a final quality inspection and is prepared for secure transport.
- Transit Time (UAE): 1–2 business days.
- Transit Time (International): 3–7 business days via specialized luxury courier.
The Arrangement Process
Once your order is placed, a Suzanne Code advisor will contact you within 24 hours to coordinate the delivery window. This ensures that a recipient is available to personally sign for the package, as we do not leave high-value shipments unattended.
Customs, Duties & Taxes
For international orders, please note that any applicable customs duties or local taxes are the responsibility of the client. These will be assessed by your local customs authority upon entry into the destination country.
Contact Us
If you have any questions about your delivery, please contact our client advisors:
- Phone: +971 4 339 9863
- Email: info@suzannecode.com
- Address: Suzanne Code Boutique, Dubai Mall, Dubai, UAE
